Testing Made Easy Support and Contact

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Testing Made Easy are committed to customer service and support, which is why we offer a wide variety of way's in which you can contact us.

You simply select the one that's best for you!

Live Chat

This option enables you to talk in real time with one of our team.

They will be able to assist you with everything from pre sales advice to invoice questions.

Outside normal office hours or when all the team are busy, you will be asked to leave a message. Please do this and one of the team will get back to you as quickly as possible.

You can access Live Chat from the left hand column of our home page.

Request A Call Back

The request a call back option is a simple form that can be completed online. You simply enter your contact details including your contact telephone number and the time you would like us to call and we will call you back.

This service is available during normal offices hours Monday to Friday.

You can complete the form HERE

Call Us

If you would prefer then you can call us on 0843 289 6249 (Lo-Cal) or 01189 314 101, where one of the team will be happy to assist during normal office hours.

In busy periods or outside of office hours you will be diverted to our answering system. Please leave a message, which includes your name and contact number and one of the team will get back to you as quickly as possible.

Email Us

You can email one of the team directly 24/7.

We aim to respond to all emails within 1 working day (normally sooner) so as to minimise the time you wait for an answer.

All emails are given a unique tracking and case code, which is sent to you directly and means you know at all stages who is dealing with your email and how they are dealing with it.

Write To Us

You are also able to contact us via more traditional methods. You can write to us at:

Testing Made Easy
Unit G008 Building L27
Reading University Campus
London Road
Reading
Berkshire
RG1 5AQ

Help Desk

*NEW FOR 2012*

We have just launched a help desk solution for our customers. From here you can browse our knowledge base, raise a support ticket, read and write reviews and track your support requests.

Please bear in mind this is a new service and as such will become more useful, the more it is used.

Our dedicated, friendly and talented team are always on hand to offer assistance with selecting the right meter for your application, so please don’t hesitate to contact them on 0843 289 6249 or email.

If you are directed to our answering system when you call us, please leave the team a message and they will get back to you within an hour or son between 8.00am and 4.00pm or the next working day if it is after 4.00 pm.

You can also use the live chat, which can be found on our home page in the left hand column, again if this system is busy, please leave the team a message and they will get back to you as quickly as possible.

PLEASE NOTE: All information contained within this page is © copyright of Testing Made Easy and was correct at the time of publishing. Testing Made Easy reserve the right to alter, delete or add to this information at any time without warning or notification.